LibQUAL+™ is a research and development project undertaken by the Association of Research Libraries (ARL) in collaboration with Texas A&M University. The project is defining and measuring library service quality across institutions and creating useful quality assessment tools for libraries. The goals of the LibQUAL+™ project are:
Perkins Library participated in LibQUAL+™ in 2002, 2005, 2007 and 2011, and implemented improvements suggested by the results. Documents related to the results from all four LibQUAL+™ surveys are below.
For more information about LibQUAL+™ at Duke, please contact our Assessment & Planning department.
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