Provide services and infrastructure to support community discovery of information resources by implementing, building, and supporting library applications; leveraging frameworks and tools to expose data; coordinating server and storage infrastructure; providing tools that support the technology needs of library staff; helping staff analyze data and/or workflow to identify efficiency gains using technology tools.
Be a key partner in transitioning Duke Libraries to Kuali OLE; become a self-service enabler by enhancing effective discovery by researchers and patrons; establish a transparent and structured approach to supporting services and applications; strategically use external service providers.
We will collaborate with our external partners to take advantage of their available resources while focusing our efforts on library technology innovations. We will encourage evidenced-based decision making and reward the effort in reaching that ideal. We will focus on our stated goals and attempt to make accurate budgetary projections regarding costs for all aspects of our operation including innovation, support and maintenance.
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