Book Requests
Some books that the Duke University Libraries have access to are held at the Library Service Center (LSC), which is an off site storage location. Books requested from the LSC will be sent to the library you indicate as your preferred delivery location in your Document Delivery/ILL settings. To change your delivery location you will need to login to your account. Under the “Tools” menu select “Change User Information.”
Duke Community Requests
1. Search for a book in the catalog.
2. From the list of results you will see that the item is located at the LSC.
3. Select “Get this Title.”
4. If you are not logged in you will be prompted to enter your NetID and password.
5. Select “Request” from the next screen.
6. You will then have the option to select the location for pick-up that you prefer.
7. You will receive an email notification when your item is available.


Article Requests
When possible, articles will be emailed to you as a PDF file. Otherwise, photocopies will be sent to the library you indicate, and you will be notified when the requested materials arrive. You can request articles by logging into your Document Delivery/ILL account and selecting “Article” under the “New Request” menu.
Rubenstein Library Requests
Some materials held by the David M. Rubenstein Rare Book & Manuscript Library are located in the Library Service Center. These materials must be requested through the Rubenstein Library online request system. Select the box or volume you wish to request. If you want to request multiple items, you must request each one individually. They will be retrieved from the Library Service Center and delivered to the Rubenstein Library for use at that location.
University Archives Requests
Materials in the University Archives that are located in the Library Service Center are requested by the same process as for Rubenstein Library items.
Guests
If you do not have a NetID or Duke Library card, please use the Guest Request Form. You may not check out materials, but you may use them at the LSC or in one of the campus libraries.