Information Technology Services
Who we are
Information Technology Services (ITS) has seven departments: within our technical services operation we have Acquisitions, Electronic Resources & Serials Management, and Cataloging & Metadata Services; within our data and computing operation we have Digital Projects & Production, Data & GIS, Institutional Repository Services, and Core Services. I lead this organization along with the department heads listed below and with all the ITS staff (a full listing of our staff is available in our organizational chart):
- Molly Tamarkin, Associate University Librarian for Information Technology
- Ros Raeford, Head of Cataloging & Metadata Services
- Beverly Dowdy, Head of Electronic Resources & Serials Management
- Nancy Gibbs, Head of Acquisitions
- Jim Tuttle, Head of Institutional Respoitory Services
- Brad Williams, Head of Core Services
- Will Sexton, (interim) Head of Digital Projects & Production
- Joel Herndon, Head of Data & GIS
About Us
Our mission is to ensure the Duke community can find, access, and interact with information easily and transparently. We provide systems, tools, and technology services to encourage the use of information and the creation of knowledge in suppport of the Libraries' and Duke University's missions. Our vision for our organization is to provide thought leadership and operational excellence in three areas: technical services, information discovery, and information delivery. Our strategy for achieving this vision over the next three years is to become deft at managing service changes: we will innovate in areas of strategic advantage, transition to commodity service providers when efficient to do so, and will evolve our user support in harmony with community change.
Broad Goals
- Clear systems approach to all work of IT and TS to integrate and streamline our work
- Clear processes for the management of budgets, projects, communications, and planning
- Demonstrable improvements in the ability to discover information
- Demonstrable improvements in the digital experiences of and support for our staff and our community
See all ITS department goals >>
Achievements / stories
Contact Us
- Contact ITS departments or staff.
919-660-5870
(Perkins Circulation Desk)
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