Assessment & User Experience (AUX) Department staff coordinate and conduct studies of library users’ needs and priorities and identify ways to meet and exceed users’ expectations of Duke Libraries' physical and virtual spaces, services and collections. AUX staff collaborate closely with colleagues throughout the Libraries to improve spaces and services, and they provide leadership for evaluating and improving  the design, content, and organization of the Libraries’ online presence. Finally, AUX staff coordinate library assessment tasks and projects and manage external reporting for the Libraries. This is an unpaid field experience.

Tasks:  Field experience students will work closely with AUX staff to do the following:

1. Conduct monthly usability studies of both online interfaces and physical spaces and services

2. Coordinate monthly meetings of the Libraries' student advisory boards

3. Develop and implement observational studies, surveys, focus groups and other user studies to learn more about our researchers

4. Other duties, as assigned -- the possibilities for learning more about and enhancing our users' experiences are endless!

Requirements: Current enrollment in an MLS program accredited by the American Library Association or equivalent program.  One semester of course work or prior experience in libraries or related fields is preferred.

Time frame: fall, spring, or summer term (1 semester, with potential to extend to a second academic semester)

Hours to be worked: 8-10 hours/week between 8 a.m. and 5:30 p.m. (preferred; we are open to other arrangements, though)

Location:  Duke University, Perkins Library  Assessment & User Experience 411 Chapel Drive  Durham, NC 27708

Contact: Emily Daly, Head, Assessment & User Experience Department

Email: emily.daly@duke.edu    Phone: 919-660-5879