Beginning January 2009 the Duke University Libraries will use Google Analytics to gather statistics on portions of its web site. The Libraries will use the information gathered to improve web services for its patrons. Google Analytics employs cookies to define user sessions , which allows for the collection of important data about how our patrons are using the Library’s site. Google Analytics uses only first-party cookies for data analysis. This means that the cookies are linked to the Libraries' website domain(s), and Google Analytics will only use that cookie data for statistical analysis related to your browsing behavior on the Libraries' websites According to Google, the data collected cannot be altered or retrieved by services from other domains. If you choose, you can opt out by turning off cookies in the preferences settings in your browser. For more information on Google Analytics, please visit Google’s web site.
One of the cornerstones of librarianship is respect for the privacy of library users. Duke University Libraries recognize the importance of protecting your privacy and the confidentiality of the information that you share with us when you use our web sites or other library services. Described below is our policy on the collection, use, disclosure, maintenance and protection of personal information that you provide to us.
The Library does maintain personally identifiable information for library accounts of valid library users. If you are affiliated with Duke University, the library automatically receives personally identifiable information to create and update your library account from the Registrar's Office (for students) or Human Resources (for employees). If you purchase borrowing privileges, we must obtain certain information about you in order to provide you with a library account. We will maintain confidentiality of information sought or received, and materials consulted, borrowed or acquired, including database search records, reference interviews, circulation records, document delivery (ILL) records, and other personally identifiable uses of library materials, facilities, or services. The Library maintains several web-based management tools, such as forms related to renewing books, asking reference questions, saving search histories or resource preferences, requesting materials, etc. The personally identifiable information collected through these tools and stored in the library's computer systems will only be used to maintain your library account and provide services to you and is not made available to any other entity outside the Library except as required by law or appropriate law enforcement procedures.
This website contains links to websites and licensed databases that are not maintained or supported by Duke University Libraries. In some cases library services may be provided via third party tools (chat or search widgets, for example). While you may reach these services via library web sites, the Library is not responsible for the privacy practices or the content of these third parties, and we encourage users of these services to familiarize themselves with their policies before using them.
Any person is entitled to view their library account information in person. Library account information for students must be corrected through the Registrar's Office and library account information for Duke employees must be corrected through Human Resources. Only patrons with proper identification and who have purchased borrowing privileges may correct their library account information through the library.
Transmissions made on the Internet are generally not secure, since the information is transferred in clear text. In some cases transactions made via our web site are conducted using a SSL (Secure Socket Layer protocol) connection in order to provide increased security to the information as it is transmitted. Only authorized library staff with assigned password may access personally identifiable information stored in the library's computer systems and then only for the purpose of performing library work. We use industry-standard security measures to protect any personal information that you may provide to us. However, we cannot guarantee that your submissions to our website, any content residing on our servers, or any transmissions from our server will be completely secure.
If you have questions about this policy or feel that we have acted in violation of this policy, please contact the webmaster.
Unless otherwise specified on this page, this work is licensed under a
Creative Commons Attribution-Noncommercial-Share Alike 3.0 United States License.