requests and recalls October 8, 2001
Posted by Library Answer Person in : Uncategorized , add a commentRecently I requested a book from DOSS which I hadn’t noticed in the
catalog was already checked out.
24 hours later the answer came back: “it is already checked out.”
Then I had to fill out a different web form to recall the book, and
wait another day.
Couldn’t this be set up so that a requested book would be automatically
recalled if it was checked out?
ANSWER PERSON RESPONDS: Not everyone would want the book automatically recalled, realizing that it would still take a few days, or perhaps they didn’t want it that badly, or there may be other problems for the user. Nevertheless, we agree that it would be nice to have a simpler process for initiating a recall or hold in these instances, and are looking into the possibilities.
