Members of several library departments contribute to the blog. Right now the main contributors are from the Reference, Instruction, and Digital Projects departments. We have also had guest student contributors.

The Question of the Week is a project run by our reference interns, current library school students. We do a heavy traffic in virtual reference (IM and Meebo chat) and the interns analysed the questions from several months to see what the most commonly asked questions were. Then Kathi set out to write up each one (with the answers).

A fellow librarian speaking: I really like this blog and in particular, the ‘question of the week’ idea.

Can you tell me who maintains this blog within the library (e.g., is it the staff from the Enquiry desk?), and how you generate new material or capture the material, which I presume originates from your users’ questions? Do you record these on paper first and then write them up?? Would love to know ….

Many thanks

Kind regards

R.C. Gick
Keele University, UK