It’s National Library Week! April 15, 2008
Posted by Phoebe in : Librarians, Life in the library , add a commentThis short & funny video was produced by the American Library Association. Don’t let it give you any funny ideas about questions to bring to the Reference Desk…
(But if it does inspire you to appreciate your librarian this week, go for it!)
Live @ the RefDesk February 12, 2008
Posted by Catherine in : Duke researchers, Librarians, Life in the library , add a commentToday in Perkins we are testing some software for keeping Reference statistics. Why? It’s helpful to plan for staffing–how many questions, from which kinds of patrons, what types of questions (from staplerology to ‘jumpstart my thesis’).
But what I really want to get at is the human element. There is talk of the future irrelevance of a Reference Desk, if not the actual Reference librarians, whose minds presumably will be accessible in other modes and places. Here’s an excerpt from the TAIGA Forum Provocative Statements:
Within the next five years…There will no longer be reference desks or reference offices in the library. Instead, public services staff offices will be located outside the physical library.
Or, to expand on this line of reasoning:
If the truth be known, as a place to get help in finding information, the reference desk was never a good idea. A reference librarian standing behind a desk waiting for someone to say, “I can’t find what I’m looking for; can you help?” might be justifiable if, as is the case with other service professionals, that librarian was the reason the person came to the building to begin with. But reference librarians have not served so central a function. They have stood ready to help “just in case”-just in case navigating the building isn’t clear, just in case the catalog doesn’t produce wanted results, just in case the collections seem not to contain the desired material or information. In short, reference service-in particular point-of-need reference service-has been an afterthought, something to be considered after the building’s signage or the finding aids or the collections fail the user.
(Anne G. Lipow, “Point of Need Reference Service: no longer an afterthought,” in ALA-RUSA The Future of Reference Services Papers)
Do you come to the Reference Desk for f2f consultation with a librarian? Why or why not?
Summertime–ask us! May 7, 2007
Posted by Catherine in : Librarians, Research Help , add a commentSuddenly Perkins and Bostock are so…quiet…and relatively empty. It’s an abrupt change from last week’s intense activity. Now, don’t get me wrong, we Reference librarians have plenty of projects, conferences, and catchup work to do over the summer. But I kinda miss the frantic end-of-semester questions, the exhilaration of nailing that last citation for the research paper, the sleep-deprived (or sleeping) students in every corner of the library.
So, if you’re out there, help ease our transition from the adrenaline highs of the semester to the easy-livin’ flow of summer. Send us a question, keep us busy! See Ask a Librarian for multiple ways to talk with us.
Overheard at The Perk April 14, 2007
Posted by Joan in : Librarians, Research Help , 1 comment so far“I spent seven hours in the library yesterday, researching, and I only found four articles!”
Painful words for any librarian to hear. But wait! Was the subject of research truly something obscure and unknown? Some potentially unexplored but fruitful area of discovery? Sadly, no, the topic of research (further eavesdropping revealed) was a common medical issue well covered by a range of library databases.
A stop at the reference desk could have saved this undergraduate hours of suffering. It can be intimidating to approach a librarian to ask for help, but most librarians are quite friendly, and all of us want to help you do your research better. If you’re not sure what to ask, just tell us about your research, and we’ll be glad to point you in the right direction.
Librarians on Facebook? April 2, 2007
Posted by Joan in : Librarians , add a commentIn a Writing 20 library session the other day, a student was shocked when I mentioned my Facebook account. “Is that even allowed?!” he asked.
Indeed, like an alien invasion, librarians have descended upon Facebook. Why are we there? Partly for the same reasons you are: to connect with students, you, but also to connect with faculty and other librarians, at Duke and beyond.
Why befriend a librarian in Facebook? Well, why not? You use Facebook to keep track of your friends, so consider using Facebook to keep track of your favorite librarian. Make a librarian a friend, and you’ll never lose track of her (or his!) name and email.
Some librarians currently in Facebook, along with their subject areas, include
- Margaret Brill, British and Canadian Studies
- Carson Holloway, Military History
- Anne Langley, Chemistry
- Catherine Shreve, Public Policy and Political Science
- Jean Ferguson, Reference
And, yours truly, Joan Petit: I’m there too.
