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More Study Seating in Perkins-Bostock February 28, 2008

Posted by Phoebe in : Life in the library , add a comment

In response to student requests, we are adding temporary tables and chairs to provide more seating for study on the first floors of Perkins and Bostock. As midterms are upon us and spring semester starts to rush to its end, we know that demand is at its greatest.

Can’t find a seat in the Carpenter Reading Room or The Perk at the Pavilion? Try one of these more out-of-the-way study spots:

When the upper floors of Perkins open this coming summer, there will be an increase in study seating and group study rooms. If you’ll be here next fall, come by and stretch out.

Live @ the RefDesk February 12, 2008

Posted by Catherine in : Duke researchers, Librarians, Life in the library , 2comments

Today in Perkins we are testing some software for keeping Reference statistics. Why? It’s helpful to plan for staffing–how many questions, from which kinds of patrons, what types of questions (from staplerology to ‘jumpstart my thesis’).

But what I really want to get at is the human element. There is talk of the future irrelevance of a Reference Desk, if not the actual Reference librarians, whose minds presumably will be accessible in other modes and places. Here’s an excerpt from the TAIGA Forum Provocative Statements:

Within the next five years…There will no longer be reference desks or reference offices in the library. Instead, public services staff offices will be located outside the physical library.

Or, to expand on this line of reasoning:

If the truth be known, as a place to get help in finding information, the reference desk was never a good idea. A reference librarian standing behind a desk waiting for someone to say, “I can’t find what I’m looking for; can you help?” might be justifiable if, as is the case with other service professionals, that librarian was the reason the person came to the building to begin with. But reference librarians have not served so central a function. They have stood ready to help “just in case”-just in case navigating the building isn’t clear, just in case the catalog doesn’t produce wanted results, just in case the collections seem not to contain the desired material or information. In short, reference service-in particular point-of-need reference service-has been an afterthought, something to be considered after the building’s signage or the finding aids or the collections fail the user.
(Anne G. Lipow, “Point of Need Reference Service: no longer an afterthought,” in ALA-RUSA The Future of Reference Services Papers)

Do you come to the Reference Desk for f2f consultation with a librarian? Why or why not?

Cell Phones for Citation December 20, 2007

Posted by Phoebe in : Cool tools, Life in the library, Tips for students , 3comments

A colleague in the library recently observed a student using a cell phone camera to make a quick “note” of the title page of a book, and the call number label. What a great idea! Very useful for people who are in a big hurry, but want to make sure they capture the full bibliographic citation of something they checked, and also want a reminder of the call number so they can come back for it. Much better than a scribbled post-it note that can be lost or undecipherable.

Plays, and More Plays.

Photo by absent.canadian from the Photo Scavenger Hunt - any interest in doing a new hunt in the new semester?

New Soda Machine in Bostock for 3 AM Caffeine December 11, 2007

Posted by Phoebe in : Life in the library , add a comment

In response to student interest, the library has installed a Pepsi machine in Bostock, on the Lower Level across from the elevators. Now you can get a caffeinated beverage without leaving the building after The Perk at the Pavilion by Saladelia closes!

The new machine sells Pepsi products in 20 ounce bottles for $1.25. Right now it only takes cash; there is a change machine on Bostock 1 across from the elevators. The Card Office will install a card reader so the machine will take flex, but this probably won’t happen until exams are over.

End-of-Semester Crunch Time Tips December 6, 2007

Posted by Phoebe in : Life in the library, Research Help , 1 comment so far

It’s that time of year when we find people asleep at the computers (some with head back and snoring loudly). Here are some tips for taking care of yourself and fellow Dukies in the library as the semester comes to a close:

1. Take care of your computer & files. Back up often. Don’t walk away from a library computer without saving your files to a thumb drive, your AFS space, or emailing them to yourself (or all three); when you log out of a library computer the files saved to the desktop disappear (and they auto-log out after 15 minutes of inactivity, so be careful if you tend to fall asleep!) If you’re on your laptop, take it with you to the bathroom - laptops are stolen every exam period, even those with half-done not-saved papers on them.

librarian

2. Ask a librarian for help. We can save you time and frustration at the best of times, and we’ve probably had more sleep this week than you have. Walk up, IM, email, or call. At Perkins and Lilly you can get Reference help from 8am to 2am.

3. Take care of yourself and your fellow students. Get sleep, take walk-in-the-garden breaks, hit the Perk for a salad instead of McDonald’s. If you move into the library, try to put your trash in the trash cans to make life easier for the housekeeping staff. Consider ceding the group study rooms to actual groups who want to study. Keep the headphones low enough so they don’t drive the next person crazy.

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Creative Commons Attribution-NonCommercial-ShareAlike 3.0 United States