A great page with screen shots and instructions is linked above, or you can just follow these easy directions:

1. Find the item in the library catalog
2. Click on the item’s call number
3. Click on the “Request” link on the far right side of the screen
4. Fill in the requested information

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Perkins/Bostock and other Duke libraries hours are linked from the homepage banner (just below the website search bar).

Hope to see you soon!

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• Click on “My Account” on the library homepage searchbox

• Enter your Net ID/password

• The number next to “Loans” will indicate the number of items you have out. Click on the link for the full details.

Once an item is overdue, you should receive an email. Charges can vary depending on the type of material (book, laptop, video) and the lending library. Here are some quick links:

• Perkins/Bostock Library fines

• Lilly Library fines

• Ford Library fines

• Law Library fines

• Medical Center Library fines

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• You can either search by “Journal title keywords” or “Title begins with…” from the library homepage search box

• Be sure to type the name of the journal in the search box (not the article title)

We also maintain a handy guide of helpful tips and instructions for finding journals. If you’ve ever been confused about journal abbreviations or how to find journals on your topic - it’s a great place to look!

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Before leaving in frustration, try one of these steps:

• Look around the surrounding shelves a bit. It’s possible that the book was inadvertently misplaced. Nearby copy machines and tables are also possible spots to quickly look.

• Check the catalog record again, and make sure that both the call number and location are correct. Bound journals, for example, are not shelved with the other books, and you might be looking in the wrong area (maybe even the wrong library). Here’s a quick glance at our book location chart.

• When double-checking the catalog record, make sure that the book hasn’t already been checked out. Take a look at the “Library (Owned/Out)” column in the catalog record. The first number indicates how many copies the library owns, and the second number will let you know how many are checked out. If all the books are available, the second number should read “0″.

• Is the book still missing? Try checking the re-shelving area in Perkins. Before going back to the shelves, the books are organized in a room behind the circulation area - Level A. Follow the pathway with the library lockers, e-print stations and copy machines. The re-shelving area is the first door on the left.

• Finally, you can request a search for the book. Submit this missing book form electronically, and library staff will try to locate the book for you. This request form includes both Perkins and Lilly (plus a few other branch libraries). You would be contacted by email regarding the status of the book. If the book is found, it will be held for you. Otherwise, an inter-library loan might be suggested.

Additional information about the shelf maintenance at Perkins Library can be found here.

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Try logging in using any one of these methods:

• Start at the database or e-journal interface, or follow a “GetIt@Duke” link. When you click on a link, a new window will pop up, and you just need to fill in your NetID and password to connect to EZProxy. You should be good to go until you end your browser session or log out!

• When entering the library website from off-campus, you might also notice that there is a Yellow box located to the right of the titled database link(s) saying “Your web browser is reporting an IP address that is not within range of authorized AP addresses”. Just click on the link for signing in with your Net ID/password. Once you’re signed in, you can access any number of databases.

• If you’re still not being recognized as a Duke user, download and install the Duke Virtual Private Network (VPN). Some resources exclusive to Law, Business, or Medical Center affiliates cannot be accessed via EZProxy. Make sure that the the VPN is open when you access the database or e-journal.

If you’re having any trouble Ask a Librarian, or check through some of the connection issues that might cause difficulties with the VPN.

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The section on the left explains how to cite sources within your paper. The section on the right explains how to compile a list of references at the end of your paper. Styles covered in this guide include: MLA, APA, Turabian, Chicago, and CSE. If this source does not include what you are looking for - try a Google search. Many libraries create similar citation guides, and one of them just might have what you need. Complete style manuals can also be borrowed from the library. Check the online catalog for availability.

For keeping track of citations and managing your references, be sure to consider some of the bibliographic software options available to Duke students:

• EndNote, for example, will import references into a document as you write, and papers can be automatically formatted according to many different bibliographic styles.

• The open-source Zotero (part 1 / part 2) is also an exciting new Firefox extension that allows you to store, retrieve and organize your reference sources for a more streamlined citation process.

Any of these can be fabulous time-saving options, and worth taking the effort to learn and explore!

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• Press the reset button

• If that doesn’t help, either IM a Librarian or call the Circulation desk at (919) 660-5870 to let us know which shelf is stuck (we’ll need the call number area). A phone is located on the wall near the shelf labeled AC to AG by the rear elevator. Someone will be sent down with a key.

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* For Perkins/Bostock Libraries:

• Most books are located either on Perkins Lower Level 2 or Bostock 4
• Some exceptions include: current periodicals or newspapers, microfiche, East Asian collection, Reference sources and government documents. Locations are indicated in the “Find Books” link near the center of the homepage (under the How Do I… heading)

* For materials at the Library Service Center:

• Use the GetIt@Duke “Request” link for retrieval and delivery to a library location convenient to you. Email notification will be sent when it arrives.

* For “In-Process LC” books:

• These sources can still be retrieved with the GetIt@Duke “Request” link, and an email will be sent to you when it is available for pick-up.
• These materials have Dewey call numbers (notice they begin with numbers- not letters), and haven’t completed reclassification into the Library of Congress (LC) system.

* For materials at other libraries:

• Includes information for locating books at both Lilly and the Divinity Library

You can also check with the Circulation or Reference desks if you are unable to locate a book on the shelf, or request a search for the missing book.

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* Basic Search:

1. From the library homepage, type the title into the search box under the catalog tab.
2. Choose “Title begins with” from the drop down menu, and click “Go”. This will search the entire library catalog and retrieve the results.
3. Because the search included all formats of the title, you may need to scroll a bit to find what you need.

* Advanced Search: (Limiting to specific types of materials)

1. Click on “Advanced Search” from the library homepage search box.
2. Under “Format” in the blue box on the right of the screen, select “Film/Video”, “Audio Books” or another type of resource from the drop down menu
3. Select “Title Keywords” from the drop down menu
4. Enter Title keywords and click “Go”

*“How Do I…?” Feature Box:

The feature box linked above offers numerous helpful hints and guides when searching for specific types of materials.

Some of the helpful links include searches for books, journals, movies and lots more. Explore it a bit. You might learn a useful thing or two!

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