Head, Library Instruction and Outreach

The Head of Library Instruction and Outreach leads and facilitates library instruction and outreach to the Duke University community.  Working collaboratively with other public services librarians and instructional technology staff, designs and leads the implementation of new library instruction programs and services. The position reports to the Associate University Librarian for Public Services.

• Provides vision and leadership in developing planning and implementing activities in support of teaching research skills, information literacy, and instruction programs to the Duke University community of students, researchers, and faculty.
• Provides leadership for the Libraries' participation in campus education initiatives to ensure that the Libraries remain partners in the ongoing development and assessment of programs and services, such as the FOCUS program, Writing 20 and the first-year experience.
• Participates in the development and delivery of instruction activities and oversees the creation of instructional materials and services utilizing a variety of formats and delivery methods.
• Collaborates with instruction and outreach librarians, subject specialists, discipline coordinators, Center for Instructional Technology and faculty to orient, design and deliver programs that cultivate the practice and scholarship of discipline-based teaching and curriculum design.
• Engages library staff, faculty and students in evaluation and outcomes assessment efforts that look at quality, learner performance and improvements in student learning.
• Contributes to the annual reviews of all public services librarians involved with library instruction.
• Collaborates and coordinates outreach activities with the Duke Writing Center, Student Affairs; and identifies other opportunities to offer innovative and integrated instruction programs.
• Develops and provides training in instructional techniques for colleagues.
• Manages the operations of the Instruction and Outreach Department: sets goals, hires, supervises and evaluates staff; prepares and manages the departmental budget; evaluates the quality of the department’s services and operations; analyzes and reports on the work of the department, documenting progress and identifying trends.
• Participates in the overall leadership of the Public Services division and of the library through membership in the Public Services Council; actively contributes to library-wide initiatives; serves on library and University committees.
• Contributes to and is highly active in local, consortial, regional and national meetings, conferences and workshops to stay abreast of developments/trends in instruction, outreach and assessment; represents Duke University Libraries as appropriate.
• Reviews professional literature; networks with instruction and other instruction and outreach librarians outside the University; and participates in activities to stay informed about trends in supporting information literacy in academic research institutions.
• Consults regularly with counterparts at other Duke Libraries and within the Triangle Research Libraries Network (TRLN).
• Participates in reference services as scheduled.

Supervisory Responsibilities
• Supervises the Coordinator of First Year Instruction, one Instruction and Outreach librarian, and library school instruction interns.

It is the expectation that all Duke University Libraries staff members will demonstrate exceptional workplace behaviors in the execution of their specific position responsibilities. These behaviors are customer focus, collaboration, creative problem solving, continuous learning and a commitment to diversity.  In addition, managers and supervisors are expected to help develop a common vision by providing clear direction and priorities, clarifying roles and responsibilities, and promoting mutual understanding through effective communication.  They are also expected to take the time to effectively plan and evaluate performance, provide feedback, recognition and coaching, and develop employees to achieve their personal and organizational goals. 

• Must be able to work in an environment in which exposure to materials containing dust and mold is possible
• Normal office environment
• Occasional weekend shifts required
• Occasional travel required

These statements are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Salary and rank dependent on qualifications and experience. Comprehensive benefits package includes 20 days vacation, 13 holidays, 12 days sick leave; health, dental, disability and life insurance and support for professional development and training.

Send cover letter, detailed resume and the names, addresses (mailing and e-mail), and telephone numbers of three references to: Teresa Tillman, Library Human Resources, at library-jobs@duke.edu.  Please include INSTRUCTION in the subject line.  Review of applications will begin in mid-July and will continue until the position is filled.