Senior Academic Technology Consultant
The Senior Academic Technology Consultant (SATC) works as a member of the leadership team within CIT, to help faculty and departments effectively use instructional technology. The SATC brings a combination of intellectual curiosity and engagement, passion for the teaching and learning enterprise, enjoyment in supporting faculty, high-level project management experience and practical project implementation skills to work within a collaborative, team-based environment and to propose, plan, carry out and assess cutting-edge instructional technology projects. The SATC should expect to be engaged in and lead large campus-wide projects, as well as consult with individual faculty, and a variety of projects in between. The ideal SATC is comfortable guiding others and developing and implementing projects within a rapidly-changing environment, and displays flexibility, commitment to good service, and the ability to balance competing demands to find good instructional technology solutions for faculty.
Responsibilities
- Provide expert pedagogical and technical consulting, training, and project management to help instructors and programs find innovative and effective ways to use technology to achieve their teaching goals, for campus-based and online courses.
- Assess faculty needs and advocate for resources and services to meet those needs by working with appropriate individuals and groups across the University and collaborating with other universities and technology vendors.
- Work with groups throughout the University to identify, evaluate and plan for educational use of new hardware and software tools related to major instructional technology initiatives, e.g., online courses, learning management systems, multimedia and graphics tools, streaming video, data visualization software, etc.
- Provide broad oversight, planning, management and budgeting for both pilot projects and ongoing use of these services and tools.
- Coordinate, develop, organize and lead events and programs such as presentations, workshops, lectures, demonstrations, and faculty learning communities. Develop reports and give presentations to campus constituents ranging from Deans to individual faculty.
- Review professional literature, network with instructional technology professionals outside the University, and participate in activities to stay informed about trends in instructional technology.
- May participate in on-call support rotation for instructional technology tools, including the learning management system.
- Perform other duties as assigned or appropriate in support of CIT activities and programs.
Supervisory Responsibilities
- May train and mentor hourly or exempt employees and/or student workers.
Qualifications
It is the expectation that all Duke University Library staff members will demonstrate exceptional workplace behaviors in the execution of their specific position responsibilities. These behaviors are customer focus, collaboration, creative problem solving, continuous learning and a commitment to diversity. In addition, managers and supervisors are expected to help develop a common vision by providing clear direction and priorities, clarifying roles and responsibilities, and promoting mutual understanding through effective communication. They are also expected to take the time to effectively plan and evaluate performance, provide feedback, recognition and coaching, and develop employees to achieve their personal and organizational goals.
Education
Required: BA/BS and five years of work experience, or MA/MS and three years of work experience, or combination of relevant education and experience.
Preferred: Advanced degree in a relevant field.
Experience
Required:
- Three to five years’ experience in instructional technology support;
- Demonstrated ability to effectively plan and implement instructional technology projects;
- The ideal candidate will have a record of innovation and creativity in identifying and integrating technological solutions to pedagogical needs;
- Knowledge of widely-used and emerging hardware, software, applications, resources and techniques within an academic environment;
- Experience developing and delivering training to an audience with varying levels of technical understanding;
- Excellent time management and project management skills, and a demonstrated ability to manage a complex workload, prioritize tasks and use good judgment in providing services based on goals;
- Excellent interpersonal, oral and written communication skills;
- Ability to establish good working relationships with a wide range of people within an academic community;
- Ability to work independently and as a member of a team;
- Demonstrated commitment to providing outstanding customer services.
Preferred:
- Prior experience with instructional technology support within a higher education environment, and demonstrated understanding of the realities of the working life of research university faculty;
- Experience supporting learning management systems and other tools widely-used for teaching, such as Sakai and WordPress;
- Experience designing and developing Web-based instructional resources which incorporate graphics, audio and video;
- Technical expertise sufficient to develop or consult on development of applications;
- Experience successfully managing staff or student workers.
Working Conditions
- Normal office environment
- As position is based in the library, must be able to work in an environment in which exposure to materials containing dust and mold is possible.
These statements are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
Salary and Benefits
Environment
Since its founding in 1924, Duke University has grown into one of the most prestigious private universities in the world and its medical center ranks annually among the top in the nation. The Duke University Libraries are the shared center of the university's intellectual life, connecting people and ideas. The Libraries consist of the Perkins Library, Bostock Library, Rubenstein Rare Book and Manuscript Library, Lilly Library, and Music Library, and the library at the Duke Marine Laboratory in Beaufort. Duke's library holdings of 6.2 million volumes are among the largest of private universities in the United States.
Duke's hometown is Durham, North Carolina, a city with vibrant research, medical and arts communities, and numerous shops, restaurants and theaters. Durham is located in the Research Triangle, a growing metropolitan area of more than one million people that provides a wide range of cultural, recreational and educational opportunities. The Triangle is conveniently located just a few hours from the mountains and the coast, offers a moderate climate, and has been ranked among the best places to live and to do business.
Duke offers a comprehensive benefit packages which includes both traditional benefits such as health insurance, leave time and retirement, as well as wide ranging work/life and cultural benefits. Details can be found at: http://www.hr.duke.edu/benefits/
Application
An electronic resume, cover letter, and list of 3 references (include your relationship to each reference) should be submitted at http://www.hr.duke.edu/jobs/main.html - refer to Requisition # 400695177. Review of applications will begin in Mid-March and will continue until the position is filled.
Applications which are missing any of the components listed above will not be reviewed.
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