Registration

Login to the Registration and Request System (https://duke.aeon.atlas-sys.com)

You must be a registered user to request and use material held by the David M. Rubenstein Library.  If you have registered with the Rubenstein Library in the past using the paper form, you must re-register in the new Registration/Request System.  This one-time researcher registration process is easy and also includes the creation of an online account.  With your online account you can:

• submit requests for Rubenstein Library material through the online catalog and directly from archival and manuscript finding aids for onsite use;
• submit requests in advance of a visit to the Rubenstein Library (materials housed in our offsite storage facility, the Library Service Center, will take approximately 24 hours to retrieve during regular business hours);
• track the status of submitted requests;
• access detailed information about past requests;
• and make requests through the UNC-Chapel Hill online catalog and archival finding aids to view material at the Louis Round Wilson Special Collections Library.

Upon your arrival at the Rubenstein Library, staff will assist you to complete the registration process:

1. Please bring a form of photo identification.  We accept government-issued photo IDs (such as a driver license or passport) and any university-issued ID.
   
2. Library staff will take a quick, informal photo of you as part of the first-time registration process.  This will allow us to confirm a researcher's identity each time s/he visits the Rubenstein Library reading room.  The photo will be confidential and is not shared.
   

NOTICE: All Rubenstein Library materials will be changing locations during 2012 in preparation for renovation and may be temporarily unavailable. Please contact Rubenstein Library staff before visiting to use collections.

Submitting Requests

Once registered, you can request material directly from the library's online catalog and directly from archival and manuscript finding aids.

• Click the "Get This Title" link in the catalog.
  
• Click the "Request for Onsite Use" button in archival and manuscript finding aids.
  
• If you intend to request multiple volumes or boxes you must request each individually.
• For more detailed instructions click here.

Tracking Requests

• In your Request Account, click on the "Outstanding Requests" link in the main menu.  Once the request status shows "Item on Hold," it is available for viewing in the Rubenstein Library reading room.
• For more detailed instructions click here.

Requesting Previously Viewed Material

• To re-request material that you have viewed in the past, click on the "History Requests" link in your Request Account.
• Click the Transaction Number (TN) associated with the particular box or volume you wish to re-request.
• Click "Clone Request," and a new request is created.  From the new request display enter the date you wish to visit the Rubenstein Library reading room and click "Submit."
• For more detailed instructions click here.

Upon Arrival

You may consult the Rubenstein Library's research services staff about your research interests so that we can help direct you to the most relevant material.

If you have not requested materials in advance of your visit, you may request books, manuscripts, and other materials upon arrival through your Request Account.  Our staff members retrieve materials regularly throughout the day.  Materials housed at the Library Service Center take approximately 24 hours to retrieve during regular business hours.

In the Reading Room

• Rubenstein Library materials must be used in the reading room and do not circulate.
• You may take in paper, note cards, a pencil, a digital camera, and/or a laptop computer without a case.
• Food and drink including water bottles are not permitted.
• We have a secure locker room and locks for your personal belongings.
• Materials taken into the reading room will be inspected by the desk staff when you exit the room.
• Please make sure that your hands are clean before you handle any materials.
• Duke provides free wireless service for visitors. More information is available on the Duke OIT website.
• Cell phones are permitted in the reading room, provided they are turned to silent or vibrate; users must leave the reading room to make or answer any calls.
• A self-service photocopier in the reading room may be used to copy material that is flat and not too fragile.  Decisions about whether you may copy archival material are made by a Research Services staff member. The photocopier takes coins, $1.00 bills, copy cards, and Duke Card Flex. For more information, see the Copiers and Copy Card page.
• The Rubenstein Library provides other reproduction options including photocopying, scanning, and digitization for a fee.
• The reading room is monitored by security cameras at all times.