| Answer Person | Submit a question or non-purchase suggestion to the library. (For purchase suggestions, use Suggest a Purchase.) |
| Book/Article Delivery (BARD) | Request books and articles for delivery from one Duke library to another Duke library location. Faculty and graduate students only. |
| Building Maintenance | Requests fixes for or report problems with library building fixtures (lights, ceiling tiles, furniture, etc.) |
| Documents/Maps Request | Request non-circulating materials from Compact Shelving. |
| InterLibrary Loan | Requests to borrow books and articles not at Duke |
| Library Instruction | Request a library research workshop for your class or group |
| Library Tours | Request a tour of the library. |
| Microforms Request | Request retrieval of microforms from locked stacks. |
| Off-Site Requests | Duke patrons should request materials from off-site locations (Library Service Center, Duke Off Site Stacks, etc.) via Catalog Request Form. |
| Recall/Hold | Duke patrons - Use Catalog Request Form to request that a checked out book be returned and held for you. |
| Reference Questions | Submit reference questions (members of the Duke community or questions about Duke University and its library collections have priority). |
| Renew Checked Out Materials | Renew items using the My Account feature of the catalog |
| Research Consultations | Request appointment with reference librarian for research consultation. Duke undergraduates, graduate students, faculty and staff only. |
| Reserves/E-Reserves | Requests to place items on reserve or electronic reserve. Teaching faculty only. |
| Search for a Book | Requests that library staff locate a book which is not on the shelf (and not checked out). |
| Suggest a Purchase | Submit suggestions for library purchases. |
| Video Reservation | Requests for placing videos on reserve at Lilly Library, or for borrowing videos for classroom showings. |