I lead and advise library staff on assessment projects and quantitative and qualitative research studies, and help staff translate insights into written reports, visualizations, and dashboards to inform organizational decision-making. I collect and analyze data gathered from various sources including library systems, vendor statistics, observations, surveys, interviews, and focus groups, and manage data collection for annual reporting for the Duke University Libraries. I provide consultation and training to support library staff as they gather, process, analyze, manage, and report data related to library resources and services.


Language Skills

  • English
  • German
  • Spanish
Joyce Chapman

  • Pronouns