The Reserves Coordinator provides support to the academic community by overseeing the creation and maintenance of the print and electronic course reserve collections, maintaining the textbook reserve program, and determining compliance of submissions with library guidelines.

The Reserves Coordinator is an active member of the Circulation Section, performing a variety of circulation-related functions including regularly scheduled shifts at the Perkins Library Service Desk and oversight of the Desk on Sundays.

Position works a regular Sunday through Thursday schedule.  Hours may vary during summer sessions and semester breaks.

Responsibilities

Course Reserves (45%)

  • Works with section and department supervisors to help develop reserves policies.
  • Implements reserves policies and procedures and acts as primary agent for their communication with faculty, staff and students.
  • Serves as primary point of contact for reserves requests and questions in person, over the phone and via various modes of electronic communication
  • Determines fair use and copyright compliance for e-reserves; ensures reserves transactions comply with copyright law, collaborates on copyright issues relating to reserves with the Director of Copyright and Scholarly Communications.
  • Communicates with copyright holders, purchases copyright permissions as necessary and monitors library’s copyright budget.
  • Coordinates the textbook reserve program.  Works with the appropriate Library and University staff to identify and acquire textbooks and to place them on reserve at Perkins Library.  Works with relevant staff at other Duke University Libraries to support textbook reserve program at those locations.
  • Creates, manages and reports course reserves related data.
  • Works with the Coordinator, Access and Library Services to provide reserves-related training and supporting materials for Service Desk staff and student workers.
  • Orders, receives, and processes reserves materials, including placing rush orders, locating and/or creating electronic copies, creating and updating records in the appropriate software and marking and shelving reserves materials.

Circulation (50%)

  • Maintains regularly scheduled shifts at the Perkins Library Service Desk to ensure user needs are addressed in a service-based and customer-oriented manner; trains and supervises student desk shift workers. 
  • Supervises the Service Desk during Sunday shifts.
  • Processes current periodicals for binding and display.
  • Updates listings of microform holdings.
  • Maintains regularly scheduled shifts performing a variety of circulation-related functions (check-in, hold processing, etc.).

Other (5%)

  • Participates in unit, department, and library meetings as appropriate.
  • Maintains public services operations in Perkins and Bostock Library in emergency situations.
  • Performs other related duties as assigned.

Supervisory Responsibilities

  • Training and oversight of student staff related to reserves.
  • Direct supervision of student employees on Sundays.

Qualifications

It is the expectation that all Duke University Libraries staff members will demonstrate exceptional workplace behaviors in the execution of their specific position responsibilities. These behaviors are customer focus, collaboration, creative problem solving, continuous learning and a commitment to diversity. 

Education:

Required:  Two years post-secondary education or equivalent combination of relevant education and experience.

Preferred:  Bachelor’s degree or equivalent combination of relevant education and experience.

Experience:

Required:   One year of library or similar experience to obtain a specialized knowledge of library systems and procedures; excellent interpersonal, oral and written communication skills; ability to work independently and as a member of a team; high proficiency using computer based technology and ability to adapt to new technologies; ability to effectively organize and prioritize daily work; demonstrated commitment to providing outstanding customer services.

Preferred:  Prior experience working in an academic research library; knowledge of copyright issues; working knowledge of Aleph or other integrated library systems; at least one year of supervisory experience.

Working Conditions

  • Must be able to lift 30 pounds and unpack, shelve and shift large quantities of library materials
  • Must be able to work in an environment in which exposure to materials containing dust and mold is possible
  • Frequent bending, crouching, stooping
  • Normal office environment

These statements are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Salary and Benefits

$15.60 per hour (minimum). Comprehensive benefits package upon eligibility includes vacation, 13 holidays, sick leave, health, dental, disability, life insurance, educational assistance, and tuition grants.

Environment

Since its founding in 1924, Duke University has grown into one of the most prestigious private universities in the world and its medical center ranks annually among the top in the nation. The Duke University Libraries are the shared center of the university's intellectual life, connecting people and ideas. The Libraries consist of the Perkins Library, Bostock Library, Rubenstein Rare Book and Manuscript Library, Lilly Library, and Music Library, and the library at the Duke Marine Laboratory in Beaufort. Duke's library holdings of 6.2 million volumes are among the largest of private universities in the United States. 

Duke is a diverse community committed to the principles of excellence, fairness, and respect for all people. As part of this commitment, we actively value diversity in our workplace and learning environments as we seek to take advantage of the rich backgrounds and abilities of everyone. We believe that when we understand, celebrate, and tap into our uniqueness to creatively solve problems and address shared goals, our possibilities are limitless. Duke University Libraries value diversity of thought, perspective, experience, and background and are actively committed to a culture of inclusion and respect.      

Duke's hometown is Durham, North Carolina, a city with vibrant research, medical and arts communities, and numerous shops, restaurants and theaters. Durham is located in the Research Triangle, a growing metropolitan area of more than one million people that provides a wide range of cultural, recreational and educational opportunities. The Triangle is conveniently located just a few hours from the mountains and the coast, offers a moderate climate, and has been ranked among the best places to live and to do business.

Duke offers a comprehensive benefit package which includes both traditional benefits such as health insurance, leave time and retirement, as well as wide ranging work/life and cultural benefits. Details can be found at:  http://www.hr.duke.edu/benefits/index.php.

Application

Review of applications will begin immediately and will continue until the position is filled.  An electronic resume, cover letter, and list of references should be submitted at: https://hr.duke.edu/careers/apply.  Refer to requisition # 401406272.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status. The Duke University Libraries have a strong commitment to Affirmative Action and is actively seeking to increase the racial and ethnic diversity of our staff.