In the Assessment & User Experience Department, we’re always looking for ways to improve how our patrons experience the libraries’ physical and online spaces. One of our primary ways of learning about our patrons is our biennial user satisfaction survey, which we use to collect opinions from large groups of our patrons about a wide … Continue reading Where do patrons get lost? A study of library navigation.
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Here at Duke, the buzz continues around FOLIO. We have continued to contribute to the international project as active participants on the FOLIO Product Council, special interest groups, and contribute development resources. You can find links to the various groups on the FOLIO wiki. We’ve also committed to implementing the electronic resource management (ERM)-focused apps … Continue reading FOLIO Update November 2019
Archival collection guides—also known as finding aids—are a critical part of the researcher experience when finding and accessing materials from the David M. Rubenstein Rare Book & Manuscript Library and the Duke University Archives. At present, we have guides for nearly 4,000 collections with upwards of one million components that have some level of description. … Continue reading ArcLight at the End of the Tunnel
The featured image is from a mockup of a new repositories home page that we’re working on in the Libraries, planned for rollout in January of 2020. Working at the Libraries, it can be dizzying to think about all of our commitments. There’s what we owe our patrons, a body of so many distinct and … Continue reading A Statement of Commitment
For years now, the Library Services Center (LSC) has relied on a Library Archival Software (LAS) program provided by Generation Fifth Applications — affectionately known to many as “GFA”. Many of you have likely heard of GFA, and likely quite a few have needed to “telnet” into the “GFA server” to retrieve or submit information … Continue reading GFA-to-CAIASoft Migration for LSC
The Association of Research Libraries’ Leadership and Career Development Program (LCDP) just recently completed the capstone institute for the 2018-2019 cohort. As a member of that cohort, called “The Disruptors,” I wanted to showcase the program. First of all, it was a year-long program that consisted of an orientation, two institutes, a visit to my … Continue reading Giao’s Whirlwind Experience as an ARL-LCDP Fellow
Two years ago, Duke Libraries Advisory Council for Digital Collections launched a new process for proposing digitization projects. Previously the group accepted new digitization proposals every month. We decided to shift to a “digitization initiative” approach where the Council issues a time-based call for proposals focusing on a theme or format. This new method has … Continue reading New Digitization Initiative and Call for Proposals
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Last week, I went to go see the movie IT: Chapter 2. One thing I really appreciated about the movie was how it used a scene’s lighting to full effect. Some scenes are brightly lit to signify the friendship among the main characters. Conversely, there are dark scenes that signify the evil Pennywise the Clown. … Continue reading Lighting and the PhaseOne: It’s More Than Point and Shoot
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(Header image: Illustration by Jørgen Stamp digitalbevaring.dk CC BY 2.5 Denmark) Here at Duke University Libraries, we often talk about digital preservation as though everyone is familiar with the various corners and implications of the phrase, but “digital preservation” is, in fact, a large and occasionally mystifying topic. What does it mean to “preserve” a … Continue reading What we talk about when we talk about digital preservation
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Resonance: the reinforcement or prolongation of sound by reflection from a surface or by the synchronous vibration of a neighboring object (Lexico, 2019) Nearly 4 months have passed since I moved to Durham from my hometown Chicago to join Duke’s Digital Collections & Curation Services team. With feelings of reflection and nostalgia, I have been … Continue reading Resonance of a Moment
Here in the DUL Information Technology Services organization, we continue to embrace Agile concepts, applied to many different types of projects, including the Integrated Library System (ILS), the development of specialized repositories, and even the exhibits hosted in the Libraries. Check out the amazing new Senses of Venice exhibit that opened last week. I like … Continue reading Agile 101
How many times each day to you type something into a search box on the web and click “Search?” Have you ever wondered what happens behind the scenes to make this possible? In this post I’ll show how search works on the Duke University Libraries Catalog. I’ll trace the journey of how search works from … Continue reading What happens when you click “Search?”
In April 2018 I attended an excellent NISO webinar entitled “Can there be neutrality in cataloging?”. Initially this struck me as a somewhat quaint title, as though there could be any answer other than ‘no’. Happily, the webinar came to pretty much the same conclusion, and I think it’s fair to say that at this … Continue reading Managing Problematic Metadata
The staff directory on the Library’s website was last overhauled in late 2014, which is to say that it has gotten a bit long in the tooth! For the past few months I’ve been working along with my colleagues Sean Aery, Tom Crichlow, and Derrek Croney on revamping the staff application to make it more … Continue reading Building a new Staff Directory
Post contributed by Claire Cahoon, student in the master’s program at the School of Information and Library Science, UNC-Chapel Hill. This summer I worked as a field experience student in the Software Services department migrating digital exhibits into Omeka 2, Duke’s most current platform. The ultimate goal was to start and document the process of … Continue reading Managing impermanence – migration of the Libraries’ digital exhibits
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Do you have photography skills? Do you want to work with cultural heritage materials? Do you seek a highly collaborative work environment dedicated to preserving and making rare materials digitally available? If so, consider applying to be the next Digitization Specialist at Duke! The Digitization Specialist produces digital surrogates of rare materials that include books, … Continue reading Join our Team!
Tip One: Access Office 365 at Home for Free Did you know you can install Microsoft Office at home for free? As a Duke permanent employee, you have access to a limited number of downloads of the Office package at no charge. The license works for both PC and Mac. You may also use any … Continue reading Two Office 365 Tips to Aid Productivity