Inventory of the J. Walter Thompson Company. Information Center Records, 1890s-1987
Collection Overview
The Information Center Records span the years from the 1890s to 1987 with the bulk dating from the 1940s to 1987. Reports, memoranda, clippings, financial papers, and printed materials that relate to specific J. Walter Thompson Company accounts and offices and to advertising strategies comprise the majority of the collection and are found in the Vertical Files Series and Communications Committee Reports Series. The Information Center Records provide information about a wide variety of J. Walter Thompson accounts, specific details about its operation of domestic and international offices, and an in-depth view of how specific products were evaluated and promoted. The history of the J. Walter Thompson Company, the organization of multinational advertising agencies, and advertising research and marketing are also represented in this collection.
Particularly highlighted in the Vertical Files Series is information about the T-plan and T-square, which documents the foundation upon which the J. Walter Thompson Company sought to market its clients' products. Knowledge about how particular products were studied and marketed are represented by product histories and case studies in the Vertical files Series. Typical information about a product includes its history, government standards, advertising and sales history, advertising investment sales records, packaging and labeling, consumer research, and surveys relating to the product.
Marketing research studies and media research reports are common types of data found in the J. Walter Thompson domestic and international office records. For example, New York office files contain reports titled Advertising to Women and Advertising and Spanish Speaking Americans. The United Kingdom Files contain a report about the interests of children from four to twelve. While records relating to employees are primarily located in the New York Office files, the Chicago Office files include an Employee Attitude Survey (1969) completed by Elrick and Lavidge, a marketing research company. The domestic and international office files referred to above are located in the Vertical Files Series.
Descriptive Summary
- Title
- J. Walter Thompson Company. Information Center Records, 1890s-1987
- Creator
- J. Walter Thompson Company.
- Extent
- 19.5 Linear Feet, ca. 9,500 Items
- Repository
- Duke University. David M. Rubenstein Rare Book & Manuscript Library
- Location
- For current information on the location of these materials, please consult the Library's online catalog.
- Language
- English.
Administrative Information
Collections are on the move for the renovation of the David M. Rubenstein Rare Book & Manuscript Library. Contact Rubenstein Library staff before visiting. Read More »
Access Restrictions
Access to some portions of the J. Walter Thompson Company Archives is restricted. For further information, consult a reference archivist.
In addition, patrons must sign the Acknowledgment of Legal Responsibility and Privacy Rights form before using this collection.
Also, all or portions of this collection may be housed off-site in Duke University's Library Service Center. Consequently, there may be a 24-hour delay in obtaining these materials.
Please contact Research Services staff before visiting the David M. Rubenstein Rare Book & Manuscript Library to use this collection.
Use Restrictions
The copyright interests in the Information Center Records have not been transferred to Duke University. For further information, see the section on copyright in the Regulations and Procedures of the David M. Rubenstein Rare Book & Manuscript Library.
Contents of the Collection
Developed by the J. Walter Thompson Company as general reference files, they remained active until the company records were transferred to Duke University in 1987. Subdivided into three subseries: Accounts, History, and Organization.
Contains reports, memoranda, case studies, clippings, and financial papers, chiefly redating to specific J. Walter Thompson Company accounts. Case studies can be found either undo the Case studies subsection or within the folder for the particular account, e.g. Scott Paper Company. The amount of material about specific accounts vary. For some, specific information about prizes, contests, and packaging used to promote specific products is included. Testimonial advertising developed to recruit well-known persons to endorse products and volunteer groups, who employed the J. Walter Thompson Company to promote their causes or concerns, are also represented.
The subseries is subdivided into two categories: General Information and Specific Client Accounts. General Information includes case studies and lists at the beginning, followed by an alphabetical arrangement by topic. Specific Client Accounts are arranged alphabetically by client name or type of account (e.g. volunteer accounts).
(Clients: Lever Brothers/ Winchester Repeating Arms Company/ Swift & Company/ Andrew Jergens Company/ American Tobacco Company/ Arbuclde Brothers/ Pond's Extract Company/ Irving National Bank/ Libby, McNeil and Libby/ Northam Warren Company/ O'Sullivan Rubber Company/ Aunt Jemima Mills Company/ Julius Kayser & Company/ Tidewater Oil Company/ The Charles William Stores/ Charles W. Breneman & Company/ Odorono Company/ G. Piel Company/ Gruen Watch Manufacturing Company/ Piel Brothers)
(Clients: Yuban/ Arbuclde Brothers/ Maxwell House/ Chase & Sanbom)
(Clients: Foundation for Commercial Banks/ Institute of Life Insurance/ Mentholatum Company/ New York Central Railroad/ Northeast Airlines/ Owens-Illinois/ Pond's Extract Company/ Jergens Lotion/ Union Central Life Insurance Company/ Woodbury's Facial Soap)
(Clients: Aunt Jemima/ Cream of Wheat/ Quaker/ Dolly Madison Baking Corporation/ William Freihofer Baking Company/ Hathaway Bakeries/ A.C. Krumm & Son Macaroni Company/ Lever Brothers/ Fleischmann's Distilling Corporation/ Arbuckle Brothers/ Good Luck Pie Filling/ Cutex, Warren Company)
(Clients: General Cigar Company/ White Owl Cigars/ Pond's/ Aqua Velva/ Eastman Kodak Company/ Serpasil Elixir/ Good Luck Margarine)
(Clients: Eastman Kodak Company/ Planter's Nut and Chocolate Company/ Lever Brothers/ Chase & Sanborn/ Magic Baking Powder/ Corning Glass Works/ United States Playing Card Company/ A. & M. Karaghensian/ Royal Baking Powder/ Standard Brands/ Penick and Ford)
(Clients: Cream of Wheat Company/ Lux, Lever Brothers/ Royal Baking Powder/ Sun-Maid)
(Clients: Woodbury's/ Jergens Company/ Winchester/ Pond's)
(Clients: Kdvinator/ Nash Motor Company/ Procter and Gamble/ Atbuclde Brothers/ Tide Water Oil Company/ Charles W. Breneman Company/ Penick and Ford)
(Clients: Mexicana Airlines/ Mink International/ Orkin/ W.F. Young)
(Clients: White Owl Cigars/ Lever Brothers/ Subert House Organ/ Pond 's/ Royal Baking Powder/ Fleischmann's Yeast/ Chase & Sanborn)
(Clients: Advertising Council/ Alliance to Save Energy/ ADDY Awards/ Bob Hope Heart Research Institute/ Big Apple Circus/ Boy Scouts of America/ Chicago Literacy Council and Charles Levy Circulating Company/ Statue of Liberty, Ellis Island Restoration Project/ United States Food and Drug Administration/ Harbor Festival '79/ Committee for Hand Gun Control/ Los Angdes Zoo/ Help for Retarded Children/ New York Jazz Museum/ Tuskegee Institute/ Salvation Army/ United Cerebral Palsy Association/ United Givers Fund/ United States Savings Bonds/ United Way/ United States Department of Energy)
News releases, clippings, memoranda, and printed materials, listing J. Walter Thompson Company advertising campaigns that have won awards. Also includes information about consume pangs, used by the company to provide information about the middle class in the United States which represented the major market for its clients. Some material in the consumer panel folders contains reports from the American Marketing Association meeting in June 1944, which had the theme, “Mobilization for Market Expansion.” Arranged alphabetically by folder title.
Reports, clippings, market studies, media analyses, memoranda, personnel listings, and new business books, relating primarily to specific domestic and international J. Walter Thompson Company offices. The amount of materials about individual offices varies. New York Office Piles comprise the bulk of the subseries. Specifically highlighted are the New York Office's Media and Public Relations Departments; employee training and orientation programs; information about product account representatives; the reorganization of the Information Center; the Grocery Merchandising Committee, which studied the promotion of supermarket products; and data about Review Board procedures and policies. Also information about specific businesses affiliated with the J. Walter Thompson Company such as Brouillard Communications, and Hill and Knowlton.
The first part of the subseries contains general information about the J. Walter Thompson Company organization and affiliates. The remainder is arranged alphabetically by topic.
(Clients: Tender Leaf Tea/ Chun King/ Standard Brands/ Royal Nuts/ Fleischmann's Yeast/ United States Brewers Foundation/ Buitoni Foods Corporation/ Sylvania Photolamp Division/ Lever Brothers/ Wool Bureau/ Devoe and Raynolds Paint/ Blue Surf/ Prepared Puddings and Pie Fillings/ Florida Citrus Commission/ Philco Corporation/ Ward Baking Company/ Nationwide Insurance)
(Client: Shell Oil Company)
(Client: Lever Brothers)
(Client: S.C. Johnson and Son, Brite Floor Wax)
(Client: S.C. Johnson and Son, Brite Floor Wax)
(Clients: Ford Motor Company/ Lefevre-Utile/ Burroughs/ Valstar Beer/ Courtaulds)
(Client: Unilever)
(Client: Unilever)
(Clients: Oxo and Fray Bentos/ Oxo cubes and Fray Bentos Conned Beef/ The Wine and Spirit Association of Great Britain/ The Friends of Wine/ The Committee for the Wines of France/ South West African Persian Lamb/ English Electric Refrigerators)
United Kingdom, 1948-1977
The purpose of the reports was to insure maximum use of studies and projects of a broad general interest throughout the J. Walter Thompson Company offices. Committees were organized in New York, Detroit, Chicago, Los Angdes, and San Francisco in 1957. Each office was responsible for collecting material from its own members and forwarding a list of the Items to the central committee in the New York Office. The reports consist of photo-offset copies and printed material in which such topics as advertising techniques, research, media, industries, and demographics are discussed. Some reports contain excerpts or reprints of articles from external sources. The reports were arbitrarily numbered at some point; they have been arranged in order by these numbers. An information folder filed at the beginning of the series includes statistics about how many times some of the reports circulated to domestic and international offices. Some reports did not have obvious titles. In those cases, the information folder was consulted and the names given for the corresponding numbered report were listed below. Reports 25A and 26 Section I, Part B. are missing.
[Packaging and Labels for Dietz Bread/Hathaway Bakeries; advertisements for J. Walter Thompson, Indiana Bell, American Red Cross and others]
Historical Note
The Information Center was founded by the J. Walter Thompson Company New York Office in 1918. The records contain several folders detailing efforts to reorganize and expand the Center's services in the mid-1950s. Included are reports describing the purpose of the Center personnel recruitment efforts, and readings about ways to organize office files. In 1980, some of these records were transferred to the J. Walter Thompson Company Archives, which was established in New York in 1979. Some of the files remained active in the Archives until the records were transferred to Duke University in 1987.
Subject Headings
- J. Walter Thompson Company.
- Advertising agencies--New York (N.Y.).
- Advertising campaigns.
- Advertising--Management.
- Advertising--Research.
- Marketing research.
- Advertising--Brand name products.
- Advertising agencies-- Canada.
- Advertising agencies-- Europe.
- Advertising agencies-- India.
- Advertising agencies-- South Africa.
- Advertising agencies-- Great Britain.
- John W. Hartman Center for Sales, Advertising & Marketing History.
Preferred Citation
[Identification of item], J. Walter Thompson Company. Information Center Records, 1890s-1987, David M. Rubenstein Rare Book & Manuscript Library, Duke University.
Provenance
The Information Center Records were transferred to the David M. Rubenstein Rare Book & Manuscript Library from the J. Walter Thompson Company in 1987.
Processing Information
Processed by: Janie Morris
Completed December 4, 1992
Processing of this collection was supported in part by gifts from the J. Walter Thompson Company Fund and the John and Kelly Hartman Foundation.
This finding aid is NCEAD compliant.
