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Duke Libraries’ Assessment & User Experience Strategy (AUXS) Department collaborates with library staff and departments to improve users’ experiences with library spaces, services, and web interfaces.

Featured projects

Scope of our work

In active support of the mission of Duke University Libraries, we conduct work in the following broad areas:

Conduct assessment

Conduct regular qualitative and quantitative assessments, and proactively gather input from users though usability studies, observational studies, discussion groups, and interviews.

AUXS Tableau Public Dashboards

Lead and develop website and software projects

Develop, lead, and integrate Duke's web platforms, coordinate the governance teams for the Duke Libraries website, and ensure web interfaces provide an optimal user experience in keeping with our Vision and Values.

Lead and support accessibility and privacy efforts

Build expertise, offer advice, and partner on or lead projects related to patron privacy and accessibility, both in person and in our web platforms.

Make improvements & communicate findings

Consult with library staff

Consult with library staff on assessment, data analysis and visualization, web design, project management, and meeting/team facilitation.

Major projects

Mentor future UX professionals and developers

Coordinate a hands-on, semester-long practicum for MSIS/MSLS to gain experience in academic libraries, user experience, assessment, data processing, software development, and/or project management. 

Apply for a practicum


All AUXS staff work both on campus and remotely. Please contact us directly if you'd like to meet in person or virtually.

Angela Zoss

Angela Zoss, Ph.D.

Head, Assessment & User Experience Strategy Department
(919) 684-8186

Sean Aery

Sean Aery

Digital Projects Developer
(919) 668-4367

Joyce Chapman

Joyce Chapman

Assessment Analyst & Consultant
(919) 660-5889

Thomas Crichlow

Thomas Crichlow

Web Experience Project Lead
(919) 660-6932

Derrek Croney

Derrek Croney

DevOps & Applications Developer

Michael Daul

Michael Daul

Digital Projects Developer
(919) 684-1710

Duke Libraries logo

Zeke Graves

Web Experience Developer
(919) 681-1887

Yasha Saxena

Yasha Saxena

Graduate Student User Experience Assistant

Duke Libraries logo

Shelley Dong

Undergraduate Student User Experience Assistant

About AUXS

AUXS formed in 2013 to study and improve users' experiences with all aspects of Duke Libraries. Since 2013, we have expanded our scope to include library assessment and project management, with an emphasis on website and software projects.