The Duke University Libraries ("the Libraries") are committed to fairly and appropriately managing and safeguarding the information collected, used and maintained in support of its missions and to transparency regarding our data management practices. Duke respects the integrity of all its stakeholders, including as represented by personally identifying information about each stakeholder, and takes seriously its responsibility to protect individuals' privacy in balance with meeting its legal, policy and administrative obligations.
We encourage you to review the sections below, as well as the Duke University Privacy Statement, for more information about how we collect, use, and maintain information at DUL. In addition, if you are in a jurisdiction with additional notice requirements, including the European Economic Area, please review the Duke University Privacy Statement for more information about our privacy practices.
DUL additionally endorses the Stanford Libraries Statement on Patron Privacy and Database Access.
What kinds of information do the Libraries collect?
The Libraries maintain personally identifiable information in library users' online accounts. We maintain the confidentiality of information in your library account, including usage records of physical and electrnoic materials, databsae searches, InterLibrary Requests, and data associated with payments to DUL Facilities. We use this information to maintian your library account and to provide services to you. We do not make this information available to any other entity outside the Libraries, except as required by law or appropriate law enforcement procedures.
The Libraries collect and store personal information that you submit via the Libraries' web-based management tools, such as forms related to asking reference questions or booking reservable study rooms. We also interact with our library users regularly and receive personal information via email messages, chat sessions, web forms, and other communications. If you submit personal information via one of these platforms, we use your personal information only for the purpose for which you submitted it.
Duke's card swipe management system stores data each time a Duke affiliate swipes into a space that requires swipe card access. For the Libraries, this includes specialized spaces (e.g., the Doctoral Research Space) with restricted access or general building access at certain times of day.
The Libraries may analyze any of these data in the aggregate to perform technical troubleshooting or better understand trends in usage and improve our collections and services.
Can I disable cookies and other tracking technologies?
Yes. You can disable cookies and other web technologies in your browser preference settings. However, please keep in mind that doing so may mean some features of this website will not function properly.
What are the privacy practices of the third-party tools the Libraries use?
The the Libraries' website contains links to websites and licensed databases that the Libraries do not maintain or support. The Libraries use third-party tools for some of library services (such as online chatting with a librarian and searching for materials via specialized widgets). Please note that the Libraries are not responsible for the privacy practices or the content of these third parties. We encourage you to read the policies associated with these third-party tools before using the tools.
Can I see the information maintained in my library account?
Yes, you are entitled to view your library account information.
Who can I contact for more information about this policy?
For more information, please contact Emily Daly.